Frequently Asked Questions
- I forgot my password...
- Click the 'forgot password' button on the login page, enter your email address and click Submit. An email with a link to create an email will be sent.
- Who can I list as a keyholder...
- A keyholder can not be yourself. A keyholder can be a friend, family member, neighbor, or a home watch company etc.
- How much is the alarm registration fee?
- No registration fee
- My alarm company is not listed...
- Please call 877-672-1386 so we can add a new alarm company to the list.
- How does the expiration date work...
- Your registration is good for two years from the date you register. We will send out an email reminder 30 days prior to your expiration date.
Fee Schedule for False Alarms (False alarm rspondes within 180 days)
- 1 & 2 False Burglary Alarms - No fee*
- *If registered; $25.00 alarm fine if not registered plus $25.00 registration fine
- 3 to 4 False Burglary Alarms - $75.00 fee per alarm
- 5 to 6 False Burglary Alarms - $100.00 fee per alarm
- 7 to 8 False Burglary Alarms - $150.00 fee per alarm
- 9 or more False Burglary Alarms - $200.00 fee per alarm
The City reserves the right to revoke an alarm permit for more than eight (8) false alarms in a twelve (12) month period.